HOW LONG WILL MY ORDER TAKE TO BE DELIVERED?
All orders ship from USA and shipping normally takes 7-10 business days and 10-21 business days for other countries.
HOW MUCH SHIPPING COST TO USA ADDRESS ?
Shipping cost is FREE and there is no Hiden fees.
DO YOU CHARGE SALES TAX ?
We never charge any sales tax.
HOW CAN I TRACK MY ORDER?
We will send you the tracking code of your orders to the email that you filled down when placing your orders.
WHEN WILL MY TRACKING INFORMATION APPEAR?
You should see tracking events within 24 hours after you have received the tracking number/ID. The reason for this time lag is that in most cases the first tracking event only shows up once the shipment was handed over to us.
WHAT SHOULD I DO IF I PROVIDED YOU A WRONG SHIPPING ADDRESS?
In case of providing us an incorrect shipping address, you should contact us immediately by sending an email firstname.lastname@example.org and provide us your correct address. We will check whether we can change it for you.
If your order was shipped out, we are really sorry that we are not able to change it for you nor sending you another packet without any fee.
TRACKING SHOWS "RETURNED TO SENDER", WHAT SHOULD I DO?
There are 2 common reasons that make your package be returned: Your shipping address is incorrect/insuffiecient or you are absence at the time the package was attempted to deliver.
In cases that your shipping address is not correct, we are not able to take any responsibility since we shipped it out to the address that you provided us and it is not the mistake from our end.
HOW CAN I PAY FOR MY ORDER?
We offer safe shopping and accept payment via Paypal, Credit card, Debit card or VISA. So you can choose the most suitable one for you.
HOW TO PLACE AN ORDER?
First of all, visit our store at: https:// babybathfun.com
Choose products that you love, then click "Buy It Now" and "Check out".
Then fill in your information and pay.
That's it! Very easy :)
HOW CAN I MODIFY MY ORDER?
Please note that we are only able to make a change to your order if it has not been fulfilled yet. If you want to change anything in your order, please contact us via email email@example.com within 24 hours after placing your order.
WHAT IS YOUR RETURN POLICY ?
You can return your order in the original packaging for a full refund within 30 days after delivery, as noted below:
To initiate a return, contact our customer service at firstname.lastname@example.org
The refund will be for the full value of the returned items unless otherwise noted.
Shipping & return shipping and handling fees will not be refunded.
Credit for returned items will be applied to the payment method that was used to make the purchase.
If the return is due to defective products, inaccurate product descriptions, or an incorrect order, contact our customer service at email@example.com to initiate the return.
In these cases, you may be compensated for the return shipping.